This page details some common issues and their respective workarounds. For Anaconda installation or technical support options, visit our support offerings page.
A 403 errors is a generic Forbidden error issued by a web server in the event the client is forbidden from accessing a resource.
The 403 error you are receiving may look like the following:
Collecting package metadata (current_repodata.json): failed UnavailableInvalidChannel: The channel is not accessible or is invalid. channel name: pkgs/main channel url: https://repo.anaconda.com/pkgs/main error code: 403 You will need to adjust your conda configuration to proceed. Use `conda config --show channels` to view your configuration's current state, and use `conda config --show-sources` to view config file locations. There are several reasons a 403 error could be received:
- The user has misconfigured their channels in their configuration (most common)
- A firewall or other security device or system is preventing user access (second most common)
- We are blocking their access because of a potential terms of service violation (third most common)