Troubleshooting#
Captcha not appearing when trying to create an Anaconda.org account on Firefox#
The captcha at the bottom of the Sign In panel on Anaconda.org sometimes fails to appear on Firefox browsers.
Cause
The captcha may be blocked by an ad blocker extension, tracking blocker extension, or Firefox’s privacy settings.
Solution
Refresh your browser and try again. If refreshing multiple times, wait a few seconds between each refresh.
Check your extensions. Extensions that block tracking or ads may also block the captcha.
Check your browser settings. Privacy settings may block the captcha.
Open the sign in page in a private browsing window.